IRIS Intelligent Document Processing for BPOs & SSCs
Scale high-volume, multi-client document operations with AI-powered capture and classification. IRIS helps you increase automation, protect margins, and hit SLAs across AP, digital mailroom, claims, and back-office processes.
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Automation on Core AP Volumes
Typical straight-through processing rate achievable on structured and semi-structured invoices.
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Faster AP Cycle Times
Average reduction in invoice processing time across shared services.
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Lower Cost per Document
Estimated savings from template-free capture and reduced manual verification.
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Countries Served
IRIS intelligent document processing used by BPOs and SSCs worldwide.
Stop Letting Manual Document Work Erode Your Margins
Traditional BPO and SSC operations still rely heavily on manual keying, template maintenance, and exception handling. As volumes grow and clients demand tighter SLAs, teams spend more time fixing layouts, chasing missing data, and reconciling multi-ERP complexity. Margins shrink, onboarding new clients is slow, and it’s hard to differentiate beyond “low-cost labour.”
IRIS delivers an intelligent document processing platform built for high-volume outsourcing and shared services. Template-free capture, AI-enhanced extraction, and robust classification let you automate invoices, mailroom documents, claims, HR files, and more—even when layouts change or quality is poor. You protect margins, accelerate cycles, and unlock new AI-based services instead of fighting with document chaos
Template-Free Intelligent Capture
IRISXtract™ and AI-driven extraction handle diverse layouts without rigid templates, boosting touchless rates and reducing maintenance.
Multi-Client, Multi-ERP Ready
Designed for SSC and BPO environments with multiple entities, ERPs, and workflows, all orchestrated from one scalable processing engine.
SLA-Driven Performance at Scale
High-volume document processing with monitoring, prioritisation, and routing ensures you hit SLA targets even during peak loads.
Compliance, Security & Auditability
Processing in your environment, encrypted communication, and full audit trails help you meet strict client, regulatory, and security requirements.
IRISXtract™ + AI Xtract: Hybrid IDP for Outsourcing Scale
IRIS combines IRISXtract™—a proven intelligent document capture platform—with AI Xtract to deliver hybrid IDP tailored to BPOs and SSCs. IRISXtract™ provides robust classification and data extraction for invoices, orders, claims, HR and other documents, while AI Xtract improves accuracy on difficult layouts, low-quality scans, handwriting (ICR), emails and unstructured content.
The platform exposes REST and web service APIs, connectors to leading ERPs and line-of-business systems, and seamless integration points for RPA robots. Multi-tenant configurations, tenant-aware business rules, and role-based access control support complex multi-client environments. All communication is encrypted, processing occurs in the client’s environment, and PDF/A plus rich metadata options enable long-term, compliant archiving.
Your Questions Answered
Will IRIS work with our existing ERPs and workflows?
Yes. IRIS is designed to integrate with your current ERPs, line-of-business systems, and RPA robots via APIs, connectors, and export interfaces—no rip-and-replace required.
Do we need to build and maintain templates for every supplier?
No. IRIS uses template-free technology and AI-based extraction, reducing dependence on fixed layouts and dramatically cutting template maintenance.
How does IRIS handle multi-client and multi-entity environments?
The platform supports tenant-aware configurations, client-specific business rules, and routing, allowing you to run separate entities and clients on a single scalable engine.
Where is data processed and how is it secured?
Data is processed in your chosen environment, with encrypted communication and strict access control. IRIS does not require keeping your client documents on uncontrolled third-party servers.
What kind of results can we expect on automation and ROI?
BPOs and SSCs typically see substantial gains in touchless rates, shorter AP and mailroom cycles, and lower cost per document, alongside new opportunities to offer higher-value AI-based services.
How IRIS Onboards BPOs and Shared Service Centers
A proven, low-risk path from pilot to scaled intelligent document processing across clients, entities, and processes.
Assess Volumes, Clients & Use Cases
Together we map your key document flows—AP, mailroom, claims, HR—and identify where automation will deliver the fastest benefit and best SLA impact.
Design the Hybrid IDP Blueprint
IRIS architects configure classification, extraction rules, and multi-tenant structures, defining how documents flow into your ERPs, systems, and RPA layer.
Implement, Integrate & Pilot
We deploy IRISXtract™ and AI Xtract in your environment, integrate with selected ERPs and robots, and run pilots on representative clients to validate automation and accuracy.
Scale Across Clients & Services
Once KPIs are confirmed, we extend coverage to more clients, entities, and document types, while fine-tuning rules and dashboards to continuously improve touchless rates and margins.
Make IRIS Your Engine for BPO & SSC Automation
Discover how IRIS intelligent document processing can boost automation, protect margins, and help you win and grow high-value outsourcing and shared services contracts.